FREQUENTLY ASKED QUESTIONS
WHEN SHOULD I VISIT URGENT CARE ELEVEN?
Urgent Care Eleven is there for you with quality healthcare services when you need it the most! You should visit Urgent Care Eleven for:
- Non-life threatening injuries and illnesses in both adults and children
Compassionate care when your primary care physician is not available
Reliable, cost-effective alternative to the emergency room
Same-day care when you're visiting from out of town
Worker's compensation injuries and illnesses
WHAT CONDITIONS DO YOU TREAT AT URGENT CARE ELEVEN?
At Urgent Care Eleven, we treat everything from the common cold to minor injuries, We also offer preventative care, including physical exams, lab work, x-rays, flu shots and vaccines. Don't see your problem on our list? Please give us a ring for specifics @ 504.324.7790.
DO I HAVE TO MAKE AN APPOINTMENT TO BE SEEN AT URGENT CARE ELEVEN?
No appointment necessary and walk-ins are always welcome at Urgent Care Eleven!
WHAT IS THE WAIT TIME AT URGENT CARE ELEVEN?
At Urgent Care Eleven, we see patients on a first-come first-served basis. Therefore the approximate wait time varies by the number of patients in the clinic during your visit. We pride ourselves on our friendly, prompt and efficient service to our patrons. We hope to exceed your expectations.
WILL URGENT CARE ELEVEN ACCEPT MY INSURANCE CARRIER?
At Urgent Care Eleven, we accept most major insurance plans and have affordable options available for all patients. Please visit New Patients tab for a complete list for covered plans or give us a call at 504.324.7790.
WHAT IF I DON'T HAVE INSURANCE?
Patients without insurance are always welcome at Urgent Care Eleven. We accept cash, credit cards, and health savings accounts.
WHAT ARE URGENT CARE ELEVEN'S HOURS OF OPERATION?
Urgent Care Eleven is open 7 days a week to service your medical needs, We are open Monday-Fridan from 11am-7pm and Saturday-Sunday from 11am-4pm. The Urgent Care Eleven Team looks forward to meeting you!
WHEN SHOULD I GO TO THE EMERGENCY ROOM?
You should call 911 or proceed directly to the Emergency Department if you are experiencing any life-threatening conditions. Common examples are listed below:
- Loss of consciousness
- Loss of vision
- Congestive heart failure
- Heart attack
- Head injury | Major trauma